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Privacy Policy

Introduction Welcome to The Big Wood Estate’s Privacy Policy. We are dedicated to protecting your privacy and ensuring that your personal information is managed in a safe and responsible manner. This policy outlines how we collect, use, and protect your data in compliance with the General Data Protection Regulation (GDPR).

Organisation Name The Big Wood Estate

Data Collection We may collect and process the following information about you:

  • Cookies: Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you use our website.

  • Email Addresses: If you opt in to our mailing list, we will collect your email address to send you updates, promotions, and newsletters.

Data Use We use the collected data for the following purposes:

  • Providing Services: To ensure our website functions properly and to provide you with a seamless user experience.

  • Marketing: To send you promotional emails and updates about our services and offers if you have opted in to receive such communications.

  • Improving User Experience: To analyse website usage and improve our services based on user behaviour and feedback.

Legal Basis for Processing We process your personal data based on the following legal grounds: your consent, the performance of a contract, compliance with legal obligations, and our legitimate interests.

Data Sharing We do not share your personal data with third parties, except for the following:

  • Monster Insights: We use Monster Insights for website analytics. Monster Insights may collect data about your usage of our website, which helps us understand and improve our services.

  • Mailchimp: We use Mailchimp to manage our email communications. If you subscribe to our mailing list, your email address will be stored and processed by Mailchimp in accordance with their privacy policy.

  • CookieYes: We use CookieYes to manage cookie consent. This plugin collects data related to your consent preferences.

  • Wordfence Security: We use Wordfence Security to protect our website. This plugin may collect data related to user activity and site security, such as IP addresses.

  • Meta Pixel (formerly Facebook Pixel): We use Meta Pixel to track conversions from ads, optimise advertisements, build targeted audiences for future campaigns, and remarket to users who have engaged with our website. Meta Pixel collects data about user behaviour on our website to help us deliver relevant and effective advertising.

Data Storage We take the security of your data seriously and store it on a secure web server. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.

Retention Period We retain your personal data for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Third-Party Transfers If we transfer your personal data outside the EEA, we ensure it is protected by appropriate safeguards, such as standard contractual clauses or Privacy Shield certification.

User Rights Under the GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.

  • Correction: You have the right to request that we correct any inaccuracies in your personal data.

  • Deletion: You have the right to request that we delete your personal data under certain circumstances.

  • Objection: You have the right to object to the processing of your personal data in certain situations.

  • Data Portability: You have the right to request that we transfer your personal data to another organisation, where technically feasible.

To exercise any of these rights, please contact us at GDPR@bigwoodestate.co.uk.

Contact Information If you have any questions or concerns about our Privacy Policy or how we handle your data, please contact us at:

  • Data Protection Officer: Beth Kent

  • Email: GDPR@bigwoodestate.co.uk

Automated Decision-Making We do not use automated decision-making processes that have a legal or significant effect on you.

Changes to this Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Effective Date: This Privacy Policy is effective as of 30/10/2025